Making sure that Client for MS Network is installed...
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Saving the Login Password - Part 1
You’ll find Client for Microsoft Network in the control panel under Network. To get there, first click on the Start button in the bottom left-hand corner of the Windows desktop. Then move your mouse up to Settings. Finally, click on the Control Panel.
In the Control Panel window, the icons should be arranged alphabetically. Double-click on the icon labeled Network.
Now for the important part...
Is the line for Client for Microsoft Networks in the installed components list box AND is Client for Microsoft Networks the Primary Network Login? YES / NO