Welcome To The “Frequently Asked Questions” Page!
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Frequently Asked Questions with Answers
Spam Suspect Email Related Questions
1. Why am I getting all this junk email?2. How do I delete spam suspect emails before I receive them?3. How do I move spam suspect emails to a spam folder?4. How do I delete spam suspect messages immediately upon receiving?5. How do I stop the scanner from marking my friend’s email as spam?6. I keep getting junk mail from “soandso,” how do I make it stop?7. I Blacklisted a message but it keeps coming through, why?8. I don’t want to be bothered by any of this. How do I keep spam suspect email from showing up at all?9. I liked the way you used to stop spam, why did you change?10. How many email messages are marked as spam each day?11. How do I active the SPAM Scanner for my e-mail account?12. How do I turn off the SPAM Scanner for my e-mail account?
Email Related Questions
1. What is this virus scan with email?2. Why does it hang up after I send or receive email?3. I can’t get email, it keeps downloading the same message, help!4. Why does it ask for my password every time I check my email?5. Can I have more than one email address?6. Why can’t I open attachments in Outlook Express?7. Why do I get email that’s not addressed to me?
1. Help! I’m having problems double clicking my mouse.2. Can I change my password?3. Can I have more than one email address?4. Can I change my User ID?5. Recommended PC configuration for internet access?6. What’s this tiered pricing all about?7. How do I make my own Web Page?8. How do I upload my Web Page to my Personal Web Site?9. How do I check my online hour usage?10. How do I change my subscriber account?11. How do I pay online?12. Where can I find an Anti-Virus Program?13. How can I keep my children safe from harmful web sites?
Dialing and Disconnect Questions
1. Why does it hang up after I send or receive email?2. Why won’t it connect automatically when I open my web browser?3. Do I have to enter my password every time I want to connect?
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